FAQ
General inquiries about all of our scooters.
For detailed instructions on how to ride your VEGOGO scooter, please refer to the user manual provided with your purchase. Alternatively, you can access detailed instructions by downloading the digital version of the product manual from our website.
The speed of VEGOGO electric scooters varies depending on the model. For example, our MARS model can reach speeds up to 38km/h (23.7mph), while others may have lower maximum speeds.
The range of VEGOGO scooters varies depending on the model and conditions. VEGOGO scooters can cover distances between 35 to 59 miles on a single charge. However, actual range may vary based on factors such as rider weight, terrain, and speed.
The weight limit for VEGOGO electric scooters varies depending on the model. Please refer to the specifications provided for each specific scooter model to determine its weight capacity.
Upon receiving your VEGOGO scooter, a product manual will be provided. If you misplace or damage the original printed manual, you can download a digital version from our USER MANUAL Webpage or contact our customer service for assistance at .
Electric scooters offer various benefits, including eco-friendliness, cost-effectiveness, convenience for short commutes, and flexibility in navigating urban areas.
Regulations concerning electric scooter usage vary by location. While they are typically legal for use on public roads and bike lanes in many areas, they may be prohibited on sidewalks. Familiarize yourself with local regulations before riding.
Yes, like any vehicle, electric scooters require routine maintenance for optimal performance and longevity. This may include checking tire pressure, lubricating moving parts, and inspecting brakes. Refer to the User Manual for specific maintenance recommendations.
While VEGOGO electric scooters are water-resistant and can withstand light rain, it's generally not advisable to ride them in heavy rain or through standing water to prevent damage to electrical components. Exercise caution and consider using protective gear in wet conditions.
Charging times vary based on battery capacity and charger specifications. Typically, electric scooter batteries take approximately 4 to 9 hours to fully charge from empty to full capacity.
Yes, VEGOGO electric scooters come with manufacturer warranties covering defects in materials and workmanship for a specified period. Warranty terms and conditions may vary, so review them before making a purchase.
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