USA and Canada

• Orders are typically processed and shipped within 2-3 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly extended.

• Standard shipping generally takes 10-15 business days.
• Free shipping on all orders over USD 99.
• USD 6.99 for orders under USD 99.

• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
• You can track the status of your shipment using the provided tracking number through our website Track Order.

• We do not ship to P.O. boxes. Please provide a physical address for delivery.
• Some remote or inaccessible areas may have limited shipping options or incur additional shipping charges.
• International shipping to countries outside of the USA and Canada can be selected at the checkout page. Additional customs fees and import taxes may apply.

• In the event of delivery issues such as lost or damaged packages, please contact our customer service team immediately for assistance.
• We offer a satisfaction guarantee and will work with you and the shipping carrier to resolve any delivery issues promptly.

• We offer a 30-day return policy for unused and undamaged items. Please refer to our return policy page for more information on how to initiate a return and receive a refund or exchang.